About Us
Empowering Your Financial Future
Our Story
A Journey of Vision and Dedication
Our Capabilities
Unlocking Your Financial Potential
Growth is a core focus of our strategy. Around two thirds of our £3 billion strategic investment over 2022 to 2024 is aligned to growing and diversifying revenue. We have prioritized opportunities across each of our businesses to ensure we generate value in the near term as well as creating new revenue streams which deliver over the longer term.
capital generation (bps)
Certified Experts
return on tangible equity
Testimonials
Customer Testimonials and Feedback
Designer
Sue from my Northborough branch which I always use actually called to see how we were and if we needed anything. What other bank does that?!
Consultant
I feel that this bank will accommodate whatever needs we might have in the future with kindness and professionalism. Its perfect!
Manager
Just wanted to let you know that we paid off our note this morning. Wanted to again express our appreciation for coming to our aid to buy our home and erect our garage some 6 years ago.
Consultant
Very helpful for you to come to our aid in a very uncertain circumstance being the second tenant in Sapphire Park when we were looking at bare ground and high hopes.
Manager
It has worked out wonderfully and we love it here. VERY happy to be here. Now over 50 units in the park and the next phase under construction across the road. We have our home because you cared. THANK YOU.
Marketing
This Bank is far superior in their customer service and quick ability to help me in need during this horrendous health crisis and financial disaster.
Designer
I plan to continue doing much more business with this bank. Excellent team of professionals and speed in their delivery to respond to requests. Highly recommend.
Consultant
Deborah Campbell DeVries where great in helping me apply and get approved for my SBA loan. Its a big bank with the feel of local family friendly bank!
Manager
I needed documents notarized for several people. Michelle Hills in the Ayer branch is very accommodating. She is going to securely hold the documents for me so each of us could drop in at our convenience.
Consultant
Opened accounts at the Lunenburg Branch about a year ago. The staff has always been pleasant and extremely professional. I had a transaction that my Husband and I needed to do today.
Manager
We worked with Michelle who was excellent. She called me back regarding the transaction in advance to review it and we were both impressed with her knowledge and service. Thank you Michelle!
Our Team
Our Dedicated and Skilled Professionals
Michael Brown
Co-Founder
Sophia Mitchell
Executive Officer
Amelia Walker
Office Manager
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Marketing